Shipping Information

When will I get my order?
We’ll get your order ready in 1-7 business days, then ship it out to you. Shipping times depend on your location:

• United States: 3–6 business days
• Canada: 4–7 business days
• International: 5–20 business days

Where does my order ship from?
We partner with a print-on-demand company with facilities worldwide. Your order will be shipped from the closest facility to you, ensuring the smoothest delivery. We can’t let you choose a specific location, but our system picks the best one based on your address and product availability.

Will I be charged customs fees?
For international orders, you might need to pay customs or tax fees. These fees are set by your local customs office, not us. We recommend checking with them to see if duties or taxes apply to your purchase.

How do I track my order?
If your shipping method includes tracking, you’ll get a tracking link via email once your order ships. For any questions about your shipment, email us at support@samuraioriginal.com with your order number.

What if my order is delayed?
If your order hasn’t arrived on time, please try these steps first:

• Check your shipping confirmation email for any errors in the delivery address (especially the zip code!).
• Contact your local post office to see if they have your package.
• Ask your neighbors in case the courier left the package with them.
  If everything checks out but you still don’t have your order, email us at support@samuraioriginal.com with your order number.
  
  Note: If there’s a mistake in your delivery address, we can reship your order, but you’ll need to cover the shipping cost.
  Tip: Use a delivery address where someone can receive the package to avoid delays or theft.

How are our products made?
We work with a trusted print-on-demand partner to create your apparel. Each piece is printed, cut, sewn, and packed with care, ensuring quality every step of the way.

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