What payment methods do you accept?
We accept Visa, American Express, Mastercard, Discover and PayPal and debit cards featuring the Mastercard or Visa logo.
We also accept international credit cards. Please note that some credit card companies may charge foreign transaction fees when you are making a purchase that is not in their native currency. All such fees are the responsibility of the purchaser.
How secure is my payment?
The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.
On credit/debit cards, CVV verification is required before any order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.
What is a CVV Number and how do I find it?
The CVV Number (“Card Verification Value”) on your credit card or debit card is a 3 digit number located on the back on most credit and debit cards. On American Express® credit or debit cards it is a 3-4 digit number printed on the front side of the card.
Providing your CVV Number to an online merchant proves that you actually have the physical credit or debit card – and helps to keep you safe while reducing fraud.
CVV numbers are NOT your card’s secret PIN (Personal Identification Number).
What is the Billing Postal Code and why do I need it?
A postal code (also known locally in various countries as a postcode, post code, PIN or ZIP Code) is a series of letters or digits or both, sometimes including spaces or punctuation, included in a postal address for the purpose of sorting mail.
The Billing Postal Code required in the PAYMENT INFO section, should match the postal or zip code on the address registered on your credit card.
Is my credit/debit card charged as soon as I order a product?
Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.
If you accept a special offer for additional shirts at a discount, those shirts will be billed as a secondary charge immediately after accepting.
I've been overcharged for my order, why?
Check your currency
Our prices are displayed in USD, so it may appear differently in your payment history after being converted to your local currency. Conversion rates would account for the difference you are seeing on your statement.
If you see more than one charge in your statement
Credit card charges usually start off with a pre-authorization check from your credit card company. This initial preauthorization is only a “pending charge” and should disappear when the final purchase amount is no longer pending. If any pending pre authorizations are not lifted from your statement please contact your financial institution directly for more information.
If you still have questions about your order, please contact us!