Since your items are custom-printed just for you, it takes 2-7 business days to create your order before it ships. After that, shipping times depend on your location: United States (3–6 business days), Canada (4–7 business days), or International (5–20 business days). You’ll get a tracking link once your order is on its way!

Once your order ships, we’ll send you a tracking link via email. If you don’t see it, check your spam folder or email us at support@samuraioriginal.com with your order number – we’ll help you find it!

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address.
• Ask your local post office if they have your package. 
• Stop by your neighbors in case the courier left the package with them. 

Pro tip: Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't  be home to accept it, use an address where you know you'll be! 

• If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@samuraioriginal.com with your order number. 
• If you did find a mistake in your delivery address, we can send you a replacement order, but  the new order would be at your expense.
  
  

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.

We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@samuraioriginal.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Sometimes, there might be a vinegary smell on the garments you receive. Luckily, the odor you smell is just a temporary addition. Now that your product is out of the confined space of the shipping bag, the printing smell will dissipate after a few days and a wash cycle.

You may notice some discoloration or off white residue on your apparel. Do not worry! These are not stains and will wash off after the first wash cycle. Our apparel is created with the latest in garment printing technology. In addition, inks used are water-based and eco-friendly.

If you receive a product with a mark - please wash it before reporting a problem.

We work with a trusted print-on-demand partner to create your apparel. Our T-shirts are made from 100% organic cotton. Hoodies, long-sleeve tees and hats are made from cotton, polyester, or cotton blends – check the product page for specifics!

Let’s find your perfect fit – just take a quick look at the size chart on each product page! Our apparel is unisex and true to standard US sizes. If you’re between sizes, we recommend sizing up for a more relaxed fit. Need help? Email us at support@samuraioriginal.com.

• For printed items (like T-shirts, hoodies, long-sleeve tees, and all-over print shirts), machine-wash cold, inside-out, on a gentle cycle with mild detergent and similar colors. Avoid chlorine bleach, fabric softeners, or dry-cleaning. Tumble-dry on low, or hang-dry for the best results. Use a cool iron, inside-out, and don’t iron the print.

• For embroidered items (like hats), spot clean with a damp cloth and mild soap to avoid damaging the stitching – do not machine-wash or dry-clean. Your designs will stay stunning!

Don’t worry – a slight vinegary smell is normal for freshly printed garments due to the printing process. It’ll disappear after the first wash. Just follow our care instructions, and your item will be fresh and ready to wear!

We’re a print-on-demand apparel brand passionate about Japanese culture. From Samurai to Ukiyo-e, our designs bring the spirit of Japan to unisex T-shirts, long sleeve shirts, hoodies and hats – perfect for anyone who loves meaningful, everyday style.

Our designs are more than just prints – they’re stories inspired by Japanese culture! Samurai designs embody strength and honor, Ukiyo-e art captures fleeting beauty, and calligraphy reflects timeless wisdom. Each piece is crafted to bring a piece of Japan into your everyday life, making your style truly meaningful.

We partner with a print-on-demand company with facilities worldwide. Your order will be printed and shipped from the closest facility to you for the smoothest delivery.